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The ADA Compliance Deadline nears…Are you ready?

By February 6, 2012April 7th, 2022No Comments3 min read

In 2010, the U.S. Department of Justice issued Standards for Accessible Design, which included updates to the 1991 ADA standards for ATMs. The DOJ spent the next year clarifying the more ambiguous sections of the new regulations for anxious ATM makers and owners, who spent most of the year after that figuring out how to implement the guidelines.


Understanding new ADA requirements with National Cash


National Cash Systems is dedicated to helping you understand the new ADA requirements as set forth on the DOJ’s website and related content. The DOJ published revised regulations for Titles II and III of the Americans with Disabilities Act of 1990 “ADA” in the Federal Register on September 15, 2010. These regulations adopted revised, enforceable accessibility standards called the 2010 ADA Standards for Accessible Design “2010 Standards” or “Standards”. The 2010 Standards set minimum requirements – both scoping and technical — for newly designed and constructed or altered State and local government facilities, public accommodations, and commercial facilities to be readily accessible to and usable by individuals with disabilities. The Americans with Disabilities Act Accessible Design (ADAAD) final rule was published on September 15, 2010 with the standards going into effect March 15, 2012.


Listing of Upgraded Standards with Regard to ATMs:


Voice Guidance:  All ATMs must be speech enabled to service visually impaired consumers.

Braille Instructions: Braille instructions to initiate the voice guidance feature must be provided.

Height and Reach: ATMs reach must equal 48 inches.

Clear Floor Space: The area around the machine needs to equal 48 inches by 48 inches.

Input Device: Input device controls must be tactually discernible, meaning key surfaces must be raised above the surrounding surfaces.

Function Keys: Function keys must be designed to contrast visually from their background surfaces.

Enter or Proceed Key: raised circle

Clear or Correct Key: raised left arrow

Cancel Key: raised letter

Add Value Key: raised plus sign

Decrease Value Key: raised minus sign

Display Screen: For visibility from a point located 40 inches above the center of the floor in front of the ATM, characters on the screen must be in sans serif font, a minimum of 3/16 inches high, and contrast with their background.


For further information and links to the DOJ’s website, please visit:

Call us now at 888.642.2274 and ask to speak with one of our ADA experts.